Emotional New TVC from Engen highlights Commitment to Customers


Engen recently launched a new television commercial that follows a man on an epic road trip, from the arid plains of the Tankwa Karoo, through the fynbos of the Cape and all the way to the Atlantic Ocean.

It’s a concept that uses one man’s story to bring the brand truth to life. That Engen, through its wide range of offerings, not only facilitates the physical journeys of millions of South Africans but, by living the ‘With us you are Number One’ philosophy, it is able to bring our emotional journeys to life as well.

This was the brief that Engen’s Group Brand Manager, Lesley McDonough, gave to advertising agency, FCB Cape Town.

“We wanted the message of this advert to reinforce the brand’s long-standing philosophy – ‘What matters to you, matters to us’. Engen is a business built around people, and with this commercial we wanted to focus on the important part that our products and services play in the lives of our customers. We wanted to demonstrate that we are always alongside them on their journeys, wherever they might need to go.”

The emotive soundtrack was written and performed by Theo Crous and Arno Carstens, with lyrics by Aaron Harris. The visual treatment celebrates South Africa’s spectacular landscapes and, true to the brand strategy, it allows the customer to be the hero, with subtle Engen branding throughout.

 FCB Cape Town Executive Creative Director, Mike Barnwell, explained the rationale behind the ad:

“Engen has built its brand around the needs of the people it serves. Its philosophy goes beyond the words under the logo, it exists in every part of the business. From the way it develops new products, to the experience it creates on its forecourts.

“The commercial needed to celebrate this. And show the way in which Engen makes a positive contribution to the personal stories that happen on our roads every day.”



Client:                                       Engen Petroleum

Group Brand Manager:              Lesley McDonough

Agency:                                    FCB Cape Town

Executive Creative Director:       Mike Barnwell

Creative Director:                       Aaron Harris

Group Head: Art Director            Riaan van Wyk

Group Head: Copywriter             Andre de Wet

Strategy:                                   Robin Nixon & Krystal Schroder

Account Management:               Nadja Srdic, Jonathan Chipps & Will Human

Production House:                     Egg Films

Director:                                   Kevin Fitzgerald

Producer:                                  Caz Friedman

Post Production:                      Searle Street Post/Upstairs/The Workroom

Music:                                      Theo Crous & Arno Carstens, with lyrics by Aaron Harris

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